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Maison Mayne
Our Guarantee
We take pride in every piece we offer. If it’s not perfect for you, enjoy hassle-free returns within 30 days
Frequently Asked Questions
Shipping typically takes 7–14 business days. We ship via trusted carriers including Canada Post, USPS, Australia Post, and Royal Mail UK to ensure reliable delivery worldwide.
For clothing, wash gently in cold water, lay flat or hang to dry, and avoid bleach or harsh chemicals to help preserve the fabric’s quality and color. When in doubt, always check the care label for specific instructions.
For shoes, spot clean with a damp cloth and gently brush away any dirt. For more delicate materials, a protective spray can help keep them looking their best.
Yes! You’ll receive a tracking number by email once your order has been processed and shipped. Please note that it may take 1–3 business days for tracking updates to appear.
Yes! We offer a 30-day money-back guarantee — no questions asked. Simply reach out to our support team and we’ll take care of it.
No need to worry — in the unlikely event that your item arrives damaged or in the wrong size, we’ll send you a replacement as soon as possible. Just contact our support team and we’ll take care of it right away.
Yes! You can update your shipping address as long as your order hasn’t been shipped yet. Simply contact our support team as soon as possible, and we’ll be happy to update it for you.